Customer Service
We are here to help you with everything you need
Customer Service
Do you have questions about an order, delivery or anything else? We are here to help!
Meet us!
Want to pick up an order or visit us? Send us a message and we'll arrange a meeting.
Sell your products
Do you have Pokémon cards or other collectibles you want to sell? Contact us!
Contact Information
You can also contact us directly via email or visit us at our address.
Address
Bjørndalsbrotet 2385170 Bjørndalstråe
Response time
We usually respond within 24 hours
Frequently Asked Questions
How do I place an order?
You can order directly from our online store. Add products to your cart and follow the checkout process.
What is the delivery time?
Delivery time is usually 2-5 business days within Norway. We ship with Posten/Bring.
Can I pick up my order?
Yes, you can pick up your order at our address in Bergen. Select "Pick up" at checkout.
What is your return policy?
You have a 14-day return policy on all purchases. The product must be unopened and in original packaging.
How are the cards graded?
We describe all cards to the best of our ability regarding condition. We use standard grading terminology (NM, LP, MP, HP).
What condition are the cards in?
The card condition is Near Mint or better, unless otherwise stated in the title.
How are the cards packaged for shipping?
All cards are shipped safely and well protected. Holo/reverse holo cards are always sleeved, and cards valued above NOK 40 are usually shipped in a toploader.
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